Description
Voucher Terms & Conditions
- Validity Period: Vouchers are valid for twelve (12) months from the date of issue unless otherwise stated. Expired vouchers will not be accepted under any circumstances.
- Redemption: Vouchers are redeemable only at DM Service Centre. They may be applied towards qualifying services and products, including but not limited to vehicle servicing, mechanical repairs, wheel alignment and balancing, batteries, wiper blades, and related automotive products.
- Exclusions: Vouchers are not valid for insurance claims, third‑party services, or any cash withdrawals. Certain promotional items may be excluded at the company’s discretion.
- Transferability:
- Vouchers may be purchased as gifts or awarded as prizes and can be redeemed by the holder.
- Once issued, vouchers are treated as bearer instruments: the person presenting the voucher is deemed the rightful user.
- Vouchers may not be resold for profit, exchanged for cash, or transferred in violation of these Terms.
- The company accepts no responsibility for vouchers transferred without consent, lost in transit, or otherwise misused.
- Partial Use & Balances: If the full value of the voucher is not used in a single transaction, no cash change will be given. Any remaining balance must be used before the expiry date.
- Lost, Stolen, or Damaged Vouchers: Vouchers will not be replaced, refunded, or reissued if lost, stolen, or damaged. Responsibility rests with the holder.
- Bookings & Availability: Services are subject to workshop availability and prior booking. Possession of a voucher does not guarantee immediate service.
- Fraud & Misuse: Vouchers that are altered, duplicated, or suspected of fraud will be void and may result in refusal of service.
- Amendments: The company reserves the right to amend these Terms & Conditions at any time without prior notice. The latest version will be available at the service desk and on the company website.
- Acceptance: Use of a voucher constitutes acceptance of these Terms & Conditions.
